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After-sales policy You are here:Home > Service > After-sales policy
Quality Standards
Our quality management system has passed the ISO9001 certification. The hardware has passed the CE and FCC certifications. The software possesses independent intellectual property rights and has passed the Chinese official software certification. All products comply with the Chinese GB9813 and GB49…
Service Modes
We provide prompt and convenient technical support and services to you in the following modes.   1. Website You can log in to, and then click Technical support & Services to obtain the updated product information and technical documents and to download or trial use…
Service Conte
Software Upgrade We provide life-long free upgrade for the driver programs and application software for the hardware of the same model. The OEM/ODM products will not receive free upgrade. Please contact the provider of the product for upgrade. Hardware Warranty In certain conditions, th…
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Add:Room No.305, 3rd Floor, Building No.1, No.19 Shangdi Xinxi Rd, Haidian District, Beijing City. Tel:086-10-82795257 Fax:086-10-82795313

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